Terms & Conditions
Effective Date: January 1, 2026
These Terms and Conditions ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Aerogousa ("we," "us," or "our"), concerning your access to and use of the aerogousa.com website and our shuttle automation, SMS, and telephony software platform (collectively, the "Services").
1. Nature of the Services
Aerogousa provides a software and communication platform designed to automate dispatch and coordination between hotel guests, hotel front desks, and shuttle drivers. Aerogousa is a technology company, not a transportation carrier. We do not provide transportation services, operate shuttles, or employ drivers. We are not responsible for the actual transportation services provided by the hotels, delays, missed flights, or the conduct of the drivers or passengers.
2. SMS & Communications (TCPA)
By using our Services (such as calling a hotel's shuttle dispatch number powered by Aerogousa), you consent to receive automated transactional text messages (SMS) and phone calls related to your shuttle request.
- Message and Data Rates May Apply. Your mobile carrier's standard rates apply to any SMS messages or calls.
- Opt-Out: You may opt-out of receiving SMS messages at any time by replying "STOP" to any message you receive. Note that opting out may prevent us from providing you with shuttle updates.
- Help: Reply "HELP" for assistance or contact the hotel front desk directly.
3. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE US LAW, IN NO EVENT WILL AEROGOUSA, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, MISSED FLIGHTS, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
4. Dispute Resolution & Binding Arbitration
Please read this section carefully. It affects your legal rights.
- Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in the United States, before one arbitrator.
- Class Action Waiver: YOU AND AEROGOUSA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
5. Intellectual Property Rights
The Services and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws of the United States.
6. Prohibited Activities
You may not access or use the Services for any purpose other than that for which we make the Services available. You agree not to reverse engineer, disrupt, overload, or attempt to gain unauthorized access to our telephony and SMS infrastructure.
7. Governing Law
These Terms shall be governed by and defined following the laws of the State of Delaware, United States, without regard to its conflict of law principles.
8. Contact Us
If you have any questions about these Terms, please contact us at privacy@aerogousa.com